Mobility stack up-ROI weight against overall healthcare outcomes

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There is growing evidence that mobility brings significant benefits to clinicians. However, some of the common sticking points with any new technology are cost and choosing the right solution for the organization.

Let’s start by assessing the financial factors or return on investment (ROI) and what approach to mobile makes the most sense.

There’s a cost to making mobility a reality and healthcare organizations must weigh up whether the investment will yield the returns expected. However, the ROI on mobility should be looked at from higher level, one that affects the healthcare institution and even healthcare overall. One of the purposes of mobility is it improves data availability, which in turn should result in fewer unnecessary tests and treatments and less delay. If a hospital isn’t doing unnecessary tests, this not only reduces costs but potentially frees up beds sooner for the next patient. Mobility also enables workflow efficiencies and ensures more accurate information is available as and when required, improving clinical care and reducing readmissions.

It should also be remembered that most facilities have a budget for technology advancements, so rather than thinking about mobility as an additional cost, it should be considered as part of the overall package of advancing the organization’s technology capabilities.

What investment makes most sense?

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If an investment is considered worthwhile, the next question is, what or which mobile solution should organizations invest in and how will this decision be made?

The investment decision will depend on the size of the organization and its needs. For example, a hospital will have a different mobile focus than a community organization. Decision-makers need to ask what will make the biggest difference to a mobile workforce and enable them to achieve better and more efficient workflow, 24/7. The advantage of mobile is it allows users to access information without being deskbound.

Before choosing the solution, it’s important to first identify the problems that need to be solved and pick a solution that best fits the users’ needs, within the confines of the organization’s budget. Thought should also be given to the longer-term needs of the organization, such as the expansion of telehealth services and hospital-in-the-home capabilities.

Does BYOD make sense?

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There’s also the cost of the hardware to consider. Will the hospital or healthcare organization be supplying the device or will clinicians be encouraged to bring their own device (BYOD)? How will mobility work with the health facility’s current internet services? Are WiFi speeds and connectivity suitable for mobility?

It seems likely that this will become the preferred option for several reasons: Most clinicians have their own mobile devices and people typically are more comfortable using technologies they are familiar with. Furthermore, they typically upgrade more often than an organization might, and BYOD delivers a cost reduction to the organization.

While healthcare facilities may relinquish some security and control with BYOD, there are new alternatives and solutions. Devices are increasingly offering dual SIM compatibility and dual user profiles, which means clinicians can use a different SIM at work to the one they use privately. And the organization can implement greater controls over work-based SIMs/profiles. It’s also not difficult to block certain sites and applications when a device works off the organization’s WiFi. Mobile application management tools now have a host of features to support a BYOD model compared to the traditional mobile device management tools.

One concern might be that users won’t update their devices as often as is required for solution updates. This can easily be addressed with version control. Yes, that means those who aren’t willing to upgrade won’t have access, but data integrity should never be compromised. A flexible way to address the situation of users not wanting to use their own device or upgrade it as needed is to provide a bank of corporate facility devices that can be used on a day-to-day basis.

As with any new technology approach, there are always barriers, but in the long run the benefits to clinician efficiency and progressive care of patients is to enable mobility.

5 Advantages of Using the Cloud with a Bring-Your-Own-Device (BYOD) Policy

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If you have not come across BYOD before, it stands for Bring Your Own Device and is when businesses allow their employees to use their own laptops, tablets and smartphones for work, instead of supplying them themselves. When BYOD is used in conjunction with a cloud-based system, it brings many benefits. In this post, we’ll look at what these are.

Greater flexibility.

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When businesses with cloud-based systems begin to offer BYOD, it enables employees to work away from the office whilst still being able to access the system over the internet. This means that where ever an employee is, they’ll still be able to access the data and files they need.

As a result, it offers companies a great deal of flexibility. For example, if there is no need for an employee to be physically in the office to carry out their work, they can work from home, using their own laptop. If this applies to enough staff, it is possible to use smaller office premises cutting the cost of business rents, rates, utility bills, maintenance and insurance.

It also enables companies to offer more flexible working conditions which are better suited to those who need to work around things like childcare. As a result, talented individuals who would have been put off by rigid 9-5 routines may be willing to work for you.

Keep employees happy and reduce training costs

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We all have our preferred devices for work; some like to use Windows computers, while others prefer to work with Apple Macs. When you supply your own devices, it is easier for a company to lease these in bulk and as a result, everyone gets the same thing.

It can, however, be difficult for those who have always used Windows to work with a Mac and vice versa. It can take them time to learn the new skills and even require training to take place. Until they are up to scratch, their productivity levels will be less than expected. Giving them the chance to use their own device removes these obstacles and leads to higher morale and improved job satisfaction.

App compatibility and employee collaboration

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If you think that application compatibility may be an issue with BYOD, you’ll be relieved to know that many apps can be used across a range of different operating systems and devices. For example, Office 365, perhaps the most widely used business suite, works with Windows, Mac, iOS and Android, enabling your employees to work anywhere, any time with its email and other applications. In addition, with Team Sites, which is included with Office 365, employees can improve collaboration while in different locations, editing documents simultaneously and taking part in online conferences.

Cuts the cost of device leasing

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The obvious advantage of BYOD is that if employees are using their own devices to work, you don’t have to buy or lease them. Developments in computer technology mean that whether purchased or leased, hardware will become dated and even obsolete within a few years. As a result, there is the constant cost of replacing it. BYOD gets rid of this cost.

In addition, if your IT department provides maintenance for BYOD devices (it’s worth doing as your staff will still have IT issues which might affect their work) it’s unlikely this will need as much input as it would with hardware provided internally. Staff generally take care of their own devices better than they do company devices and they are more likely to understand how to sort out minor errors themselves.

BYOD is compatible with data security

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With the introduction of GDPR, one concern about BYOD is whether its use could ensure that confidential information and customer data remained secure. The answer is yes, provided that it’s properly regulated and monitored and that only those employees who need to use the data are given access to it.

Key to ensuring data is secure is having sound password management, including making sure that employees are trained on password safety and that strong passwords are used when connecting to business systems.

At the same time, employees must agree to regularly back up their systems and update software to more secure versions when they are released. This will prevent any security holes in older versions being exploited by hackers. If using software such as Office 365, these apps will be updated automatically.


For companies that use cloud computing, the option to allow employees to bring their own devices offers a number of advantages. It increases their flexibility, it keeps employees happier, it enables them to continue to use the same apps, it saves money and, if implemented wisely, is compatible with GDPR and other regulations.

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